Service Status
All Systems Operational
Customer Portals, Tools & Contact Operational
Customer Portal   Operational
Elite's Website   Operational
Ethernet Graphing & Monitoring Portal   ? Operational
Telephone Switchboard   Operational
Ethernet Services Operational
Carrier Interconnects   ? Operational
Broadband Services Operational
WBC ADSL/FTTC Services   Operational
Telehouse North, London Operational
Core Routing   Operational
Ethernet Switching   Operational
Colocation Services   Operational
DNS Services   Operational
Hosting Services   Operational
Telcity HEX, London Operational
Core Routing   Operational
Ethernet Switching   Operational
DNS Services   Operational
Telehouse Metro, London Operational
Core Routing   Operational
Ethernet Switching   Operational
Colocation Services   Operational
Hosting Services   Operational
Backup Services   Operational
Volta GSS, London Operational
Core Routing   Operational
Ethernet Switching   Operational
Colocation Services   Operational
Hosting Services   Operational
Internet House, Portsmouth Operational
Ethernet Switching   Operational
Colocation Services   Operational
DNS Services   Operational
Hosting Services   Operational
Email Services   Operational
Backup Services   Operational
SIP Services Operational
SIP Services   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 24, 2017

No incidents reported today.

Oct 23, 2017

No incidents reported.

Oct 22, 2017

No incidents reported.

Oct 21, 2017

No incidents reported.

Oct 20, 2017

No incidents reported.

Oct 19, 2017

No incidents reported.

Oct 18, 2017

No incidents reported.

Oct 17, 2017

No incidents reported.

Oct 16, 2017

No incidents reported.

Oct 15, 2017

No incidents reported.

Oct 14, 2017

No incidents reported.

Oct 13, 2017

No incidents reported.

Oct 12, 2017
Resolved - This issue is now resolved, we are investigating the underlying cause and apologise for any inconvenience.
Oct 12, 10:05 BST
Monitoring - We have seen services start to recover and our traffic profile is returning back to normal.

We will continue to closely monitor the situation until the overall service has been fully restored.
Oct 11, 14:28 BST
Investigating - Some users may be experiencing slow speeds and packet loss on their Broadband connections. Engineers are investigating and we will update shortly.
Oct 11, 12:43 BST
Oct 10, 2017

No incidents reported.