Service Status
All Systems Operational
Customer Portals, Tools & Contact Operational
Customer Portal Operational
Elite's Website Operational
Ethernet Graphing & Monitoring Portal ? Operational
Telephone Switchboard Operational
Ethernet Services Operational
Carrier Interconnects ? Operational
Broadband Services Operational
WBC ADSL/FTTC Services Operational
Telehouse North, London Operational
Core Routing Operational
Ethernet Switching Operational
Colocation Services Operational
DNS Services Operational
Hosting Services Operational
Telcity HEX, London Operational
Core Routing Operational
Ethernet Switching Operational
DNS Services Operational
Telehouse Metro, London Operational
Core Routing Operational
Ethernet Switching Operational
Colocation Services Operational
Hosting Services Operational
Backup Services Operational
Volta GSS, London Operational
Core Routing Operational
Ethernet Switching Operational
Colocation Services Operational
Hosting Services Operational
Internet House, Portsmouth Operational
Ethernet Switching Operational
Colocation Services Operational
DNS Services Operational
Hosting Services Operational
Email Services Operational
Backup Services Operational
SIP Services Operational
SIP Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 18, 2020

No incidents reported today.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020

No incidents reported.

Jan 9, 2020

No incidents reported.

Jan 8, 2020

No incidents reported.

Jan 7, 2020
Resolved - This incident has been resolved.
Jan 7, 00:06 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 6, 19:05 GMT
Identified - We have identified the issue and currently working on a fix.
Jan 6, 18:06 GMT
Investigating - There are a few on going issues with our Cloud Platform causing partial outages of Elite services, This has affected a selection of dedicated and shared servers; and some email customers.

Our support teams are aware of the issue and working on bringing all services backup soon.
Jan 6, 17:24 GMT
Jan 6, 2020
Resolved - This incident has been resolved.
Jan 6, 15:42 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 6, 13:31 GMT
Identified - The issue has been identified and a fix is being implemented.
Jan 6, 13:25 GMT
Investigating - One of our cloud pools is experiencing degraded performance. We are seeing some VMs restart on an affected node. We are isolating this node and investigating.
Jan 6, 12:43 GMT
Jan 5, 2020

No incidents reported.

Jan 4, 2020

No incidents reported.