Vodafone NNI service outage

Incident Report for Elite Limited

Resolved

All services have been confirmed as restored. We can confirm that this issue has now been resolved. Please accept our apologies for any inconvenience caused.

Posted Nov 15, 2017 - 10:08 GMT

Monitoring

The affected circuits were restored early this morning and we are presently monitoring.

Posted Nov 15, 2017 - 08:51 GMT

Identified

Vodafone engineers have identified an issue with an ADVA termination unit, engineers will be arriving on site soon to carry out a replacement of the unit.

We apologise for the inconvenience, updates are to follow.

Posted Nov 15, 2017 - 02:18 GMT

Investigating

Our monitoring has detected a loss of service for circuits delivered by a Vodafone NNI, engineers are investigating.

We apologise for the inconvenience and are working to restore connectivity as soon as possible.

Posted Nov 14, 2017 - 21:16 GMT