Service Status
All Systems Operational
Customer Portals, Tools & Contact Operational
Customer Portal Operational
Elite's Website Operational
Ethernet Graphing & Monitoring Portal ? Operational
Telephone Switchboard Operational
Ethernet Services Operational
Carrier Interconnects ? Operational
Broadband Services Operational
WBC ADSL/FTTC Services Operational
Telehouse North, London Operational
Core Routing Operational
Ethernet Switching Operational
Colocation Services Operational
Telcity HEX, London Operational
Core Routing Operational
Ethernet Switching Operational
Telehouse Metro, London Operational
Core Routing Operational
Ethernet Switching Operational
Colocation Services Operational
Hosting Services Operational
Backup Services Operational
Volta GSS, London Operational
Core Routing Operational
Ethernet Switching Operational
Colocation Services Operational
Hosting Services Operational
Interxion, London Operational
Core Routing Operational
Ethernet Switching Operational
Colocation Services Operational
Equinix MA1, Manchester Operational
Core Routing Operational
Ethernet Switching Operational
NAP, Portsmouth Operational
Core Routing Operational
Ethernet Switching Operational
Colocation Services Operational
DNS Services Operational
Hosting Services Operational
Email Services Operational
Backup Services Operational
SIP Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 19, 2024

No incidents reported today.

Apr 18, 2024
Nationwide Broadband Outage
Resolved - We are informed by our supplier that the issue is now resolved.

We will mark this as resolved but continue to monitor. We'd ask that any clients still experiencing any issues please contact our service desk.
Apr 18, 14:30 BST
Investigating - We have been made aware of a nationwide broadband outage affecting internet browsing by our supplier. Our network team is actively investigating the issue. We apologise for the inconvenience and will provide updates shortly."
Apr 18, 13:23 BST
Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024
Loss of routing - Interxion (LON2)
Resolved - We are pleased to say that this issue has been resolved.

We apologise for the inconvenience caused.
Apr 11, 01:34 BST
Identified - We have identified the issue and engineers are working on a fix.

Updates to follow.
Apr 10, 23:54 BST
Investigating - We are currently investigating an issue that is affecting routing within our Interxion (LON2) presence.

We will update once diagnosed.
Apr 10, 23:28 BST
Apr 10, 2024
Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

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