Service Status
All Systems Operational
Customer Portals, Tools & Contact Operational
Customer Portal Operational
Elite's Website Operational
Ethernet Graphing & Monitoring Portal ? Operational
Telephone Switchboard Operational
Ethernet Services Operational
Carrier Interconnects ? Operational
Broadband Services Operational
WBC ADSL/FTTC Services Operational
Telehouse North, London Operational
Core Routing Operational
Ethernet Switching Operational
Colocation Services Operational
DNS Services Operational
Hosting Services Operational
Telcity HEX, London Operational
Core Routing Operational
Ethernet Switching Operational
DNS Services Operational
Telehouse Metro, London Operational
Core Routing Operational
Ethernet Switching Operational
Colocation Services Operational
Hosting Services Operational
Backup Services Operational
Volta GSS, London Operational
Core Routing Operational
Ethernet Switching Operational
Colocation Services Operational
Hosting Services Operational
Internet House, Portsmouth Operational
Ethernet Switching Operational
Colocation Services Operational
DNS Services Operational
Hosting Services Operational
Email Services Operational
Backup Services Operational
SIP Services Operational
SIP Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 2, 2020

No incidents reported today.

Jun 1, 2020
Resolved - The outage with the third party support system has now been resolved

Elite will continue to update cases via this system until they are resolved and our new support system is up and running for new support cases

Please do email helpdesk@elite.net.uk or call 02392 797676 should you require any further assistance and thank you for your patience
Jun 1, 15:36 BST
Identified - We are aware of an issue that is currently affecting customers accessing their Help Centre functions and being able to raise support cases, the issue is being investigated by our third party supplier who is experiencing an outage.

Due to this outage, Elite will be bringing forward the release of our new support system

If you require urgent assistance during this time please email helpdesk@elite.net.uk or call us on 02392 797676
Jun 1, 11:34 BST
May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020

No incidents reported.

May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.