Cloud Platform Partial Outage

Incident Report for Elite Limited

Resolved

This incident has been resolved.

Posted Jan 07, 2020 - 00:06 GMT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 06, 2020 - 19:05 GMT

Identified

We have identified the issue and currently working on a fix.

Posted Jan 06, 2020 - 18:06 GMT

Investigating

There are a few on going issues with our Cloud Platform causing partial outages of Elite services, This has affected a selection of dedicated and shared servers; and some email customers.

Our support teams are aware of the issue and working on bringing all services backup soon.

Posted Jan 06, 2020 - 17:24 GMT

This incident affected: Volta GSS, London (Hosting Services).